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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Buerger

March 16, 2025

5  out of  5
rating by Sharon Buerger
"I appreciate Teri's help over the years. She is the BEST office manager and takes such good care of her customers. You are in safe hands with Teri at State Farm!"
We responded:
"Hi Sharon! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Doug Heins

March 13, 2025

5  out of  5
rating by Doug Heins
"Good person. Known him a long time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alina Garcia

February 28, 2025

5  out of  5
rating by Alina Garcia
"Teri helped me with a quote for renters insurance and was very friendly and so helpful. She went over the quote with me and fees and made me feel comfortable. I’ve dealt with Teri in the past for a notary bond as well and I have to say, I wouldn’t go anywhere else. Thank you Teri from State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Armando Soto

February 28, 2025

5  out of  5
rating by Armando Soto
"Teri was extremely helpful and very patient ilwith explaining the coverages."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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keith krizan

February 20, 2025

5  out of  5
rating by keith krizan
"Thank you, Steve Heins, for having such competent and professional help in the persons of Teri, and her niece, Linda. They took excellent care of my needs, and answered all of my questions. They always got back to me in a timely manner, and State Farm saved me a bundle. Tell me, is Teri actually Jake's sister?"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diane Quihuis

February 19, 2025

5  out of  5
rating by Diane Quihuis
"We searched for a new insurance company after our existing insurance company raised our premiums $300 per month. Teri Melgoza at State Farm was excellent. She provided a quote the same day we called and the insurance premiums were less than the existing insurance company. Consequently, we moved our insurance relationship to State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Ritchie

January 31, 2025

5  out of  5
rating by John Ritchie
"Living overseas has challenges with mail and Linda has been supportive to make sure I get my materials on time. Well done"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Curt Trahan

January 16, 2025

5  out of  5
rating by Curt Trahan
"Starting August 13,2024, I have sold an old vehicle and purchased a new (used, but new to me) vehicle. Over this five-month period, I have dealt by phone on a number of occasions with Ms Teri Melgoza, the Office Manager at Steve Heins State Farm Insurance. Ms Melgoza has always been very pleasant, cheerful and extremely helpful. I have been a customer of Steve Heins for six years, and will continue to be a customer of Steve Heins and Teri Melgoza. I have been a customer of State Farm for about forty years, and Teri and Steve are the best agents I've ever worked with."
We responded:
"Thank you, Curt, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Emily Heins

January 14, 2025

5  out of  5
rating by Emily Heins
"Steve and his staff responded quickly to my claim with all the information needed!"
We responded:
"Thank you Emily! We take great pride in taking care of great people like you!"
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Laura Tilley

October 4, 2024

5  out of  5
rating by Laura Tilley
"We have had our insurance coverage through this office for over 15 years. The office staff is quick to respond and there has been nothing that they can't handle! They are amazing and Teri always goes above and beyond what I expect! Thank you!"
We responded:
"Hi, Laura! Thanks for the shoutout for Teri and our team. They are such an important part of our team, and we appreciate how much they care about all our customers. Thank you, Laura, for allowing us to help with your insurance needs. "
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Kenny Martinson

February 22, 2024

5  out of  5
rating by Kenny Martinson
"We have been a customer with Steve Heins, State Farm agency for many years. Steve and his staff have been phenomenal to work with. We have our personal as well as business insurance with them and if a need arises, I can call Teri and she will take care of the issue promptly. Over the years we have had quite a few insurance companies and have never been treated in such a professional manner as Steve Heins State Farm has. Keep up the good work!"
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Steven Corrales

February 21, 2024

5  out of  5
rating by Steven Corrales
"A fantastic agency and great staff. I got a new home and car this year and Teri helped walk me through the whole process and gave me a good rate."
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Richard Machold

February 21, 2024

5  out of  5
rating by Richard Machold
"Great experience with the agency. Steve and the team answer the phones and/or call you back quickly. Teri has been great to work with, and they lowered my insurance rates from my previous company of 22 years."
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Richard Easley

February 21, 2024

5  out of  5
rating by Richard Easley
"Always quick to help, easy process. Great at clarifying any questions. Highly recommend!!"
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Jackie Williamson

February 20, 2024

5  out of  5
rating by Jackie Williamson
"The office staff is outstanding. Friendly and professional. All it takes is a pone call to Linda or Teri and it is done! I have been with Steve Heins State Farm Insurance for many years and love doing business with them."
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Zach Olfers

October 4, 2023

5  out of  5
rating by Zach Olfers
"Great agent and very helpful staff."
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becki timmers

February 24, 2023

5  out of  5
rating by becki timmers
"I spoke to Lydia and she was kind and helpful and State Farm was cheaper with higher coverage. Got my policy thru mail in a timely manner. They were not insistent on only using e-mail. I would definitely . refer them to other people."
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Sheila Wilson

April 6, 2022

5  out of  5
rating by Sheila Wilson
"Our family has had coverage with Steve Heinz office for years. If any insurance need arises, we feel confident it will be handled with care and concern. The office manager Teri is amazing and understands the meaning of support! We were with this office for some time but took our business elsewhere to “save a little”; however, the old adage is correct, you get what you pay for! The short time we were with the other company, we never had a point of contact, thus, no relationship… so, we came back to Steve Heins and State Farm and Teri! Great decision and one we will definitely not change!"
We responded:
"Hi, Sheila! Thank you for the shoutout for Teri! They are a vital part of the team and we appreciate how much they care about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Jacob Petrovich

March 28, 2022

5  out of  5
rating by Jacob Petrovich
"I’ve been with State Farm a long time and the professionalism and service that Steve Heins agency has provided me has been amazing. I’ve always dealt with Teri and anytime I call or email her regarding my insurance, she makes sure she takes care of all my insurance needs, she goes above and beyond for me and makes me feel like Familia!"
We responded:
"Thank you, Jacob, for the amazing review. Our team works hard to provide a great insurance experience in Tucson and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Joshua “Superman” Patterson

March 25, 2022

5  out of  5
rating by Joshua “Superman” Patterson
"I have been with state farm for 25 years. they have not ever let me down. Terri and Lidia are awesome."
We responded:
"We love seeing reviews like this, Joshua! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Wesley Creigh

March 23, 2022

5  out of  5
rating by Wesley Creigh
"Teri, who works in Steve's office is always so helpful! They are always ready to help me navigate my insurance needs. Would recommend!"
We responded:
"Wesley, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Teri cares a lot about our customers."
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Greg Markey

December 21, 2021

5  out of  5
rating by Greg Markey
"I have been a customer at this State Farm for a couple years now, and they are the best!! Teri Melgoza is always there to help with everything I need. I have gone thru 2 RV’s, a handful of cars buying and selling and she is always on top of things. I am very grateful for their professionalism and character."
We responded:
"Thank you, Greg, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Teri, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Linda Valenzuela

December 21, 2021

5  out of  5
rating by Linda Valenzuela
"This is probably the best State Farm office in all of Tucson. The ladies that run the office are phenomenal! Any concerns and questions are always answered. They really do go above and beyond to help their customers. There is such a positive vibe inside the office and always have such fun and cute decorations. I wouldn’t say “like a good neighbor” because they honestly treat you like family! 100% recommend!!"
We responded:
"Thank you, Linda, for the amazing review. Our team works hard to provide a great insurance experience in Tucson and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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J Murphy

August 21, 2021

5  out of  5
rating by J Murphy
"The Steve Heins State Farm team is fantastic! They are super responsive, handle claims adroitly, and they are always positive and friendly. It is so nice to work with a team of people you know and trust. I couldn't be happier!"
We responded:
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm office in Tucson, AZ."
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Ashley Dunovan

April 19, 2021

5  out of  5
rating by Ashley Dunovan
"If I could rate Steve Heins State Farm 10 stars, I would! Steve and his team are always ready to help answer any questions and to make sure you have the best insurance policy to fit your needs. Working with Steve over the last 8 months has been a fantastic partnership. If you are in the Tucson area and are looking for an insurance quote, don't hesitate to reach out to Steve or his team!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to tell us about your experience with Steve Heins State Farm Insurance Agency. We hope we’ll be able to help you fulfill your insurance needs for years to come!"