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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Martinez

February 27, 2026

5  out of  5
rating by Maria Martinez
"I saved $620.00 on my auto insurance and over $400.00 on my homeowners insurance by switching to Steve Heins State Farm 🌟🏠 Thank you ! 🎉"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jselm

February 27, 2026

5  out of  5
rating by Jselm
"everything went as expected and everyone was welcoming."
We responded:
"Thanks so much for the fantastic rating, Jselm! We are so glad you had a positive experience with us here on State Farm Agent Steve Heins’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Alazne Vázquez

February 24, 2026

5  out of  5
rating by Alazne Vázquez
"State Farm provided excellent customer service and made the process smooth and stress free"
We responded:
"Alazne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Heins’s Team—we are always here to help!"
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Alex Verdugo

February 24, 2026

5  out of  5
rating by Alex Verdugo
"solid experience, Definitely recommend them if you want reliable insurance."
We responded:
"Alex, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Steve Heins’s Team here in our Tucson office. "
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Kaylee

February 24, 2026

5  out of  5
rating by Kaylee
"Quick, easy and well communicative!"
We responded:
"Wow, thank you for the 5-star review, Kaylee! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Angelina Olvera

January 28, 2026

5  out of  5
rating by Angelina Olvera
"Great costumer service"
We responded:
"Thank you for taking the time to leave such a great review, Angelina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Marcelino Nunez

January 28, 2026

5  out of  5
rating by Marcelino Nunez
"Great Customer service, especially Teri she was wonderful!"
We responded:
"Thank you so much for the 5-star rating, Marcelino! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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carlos davila

January 1, 2026

5  out of  5
rating by carlos davila
"The best service! I known I’m always in great hands with Monica as my agent."
We responded:
"Thanks for the review Carlos! I am happy to hear you are happy with our office! We look forward to assisting you in the future!"
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Marisol Chacon

January 1, 2026

5  out of  5
rating by Marisol Chacon
"Great service! Monica is always quick to respond and solve any concerns. Will always recommend family and friend to this agency."
We responded:
"Thanks for the great review, Marisol! We are pleased to know you have had good experiences with our agency!"
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Melonie Pruett

December 31, 2025

5  out of  5
rating by Melonie Pruett
"I have all my policies through State Farm and have always been very satisfied. Monica has always been very helpful with guiding me through my decisions on my policies. I would recommend everyone to go through state farm"
We responded:
"Thanks for the 5-star review Melonie! It is our pleasure to help with your insurance needs!"
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Lilian Madero

December 23, 2025

5  out of  5
rating by Lilian Madero
"Me recomendaron este oficina porque Teri tiene mucha experiencia y sabe lo que hace. Y ella es honesta y va directo al grano. Gracias!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Luis Enrique Valenzuela

December 23, 2025

5  out of  5
rating by Luis Enrique Valenzuela
"Es difícil lidiar con seguros porque no hablo inglés pero en esta oficina tienen muy buena ayuda en español, muy recomendados!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Andres Madero

December 23, 2025

5  out of  5
rating by Andres Madero
"Muy buen servicio y atención al cliente! Teri resuelve cualquier problema y duda que tengas!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beatriz Ma Cas

November 19, 2025

5  out of  5
rating by Beatriz Ma Cas
"Thank you Teri and Monica! They always give amazing customer service. When you walk in the office, you feel very welcomed. Highly recommend this agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jaycee Ramanousky

November 19, 2025

5  out of  5
rating by Jaycee Ramanousky
"They have such great customer service. I called, and the person I had talked to did a great job explaining everything and listening to all of my questions. Would recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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enrique valenzuela madero

November 19, 2025

5  out of  5
rating by enrique valenzuela madero
"I called for some questions on a renters policy and Linda recommended that I speak with Teri. She was so kind and patient with me. She went over all the questions I had for coverages. This office is great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Philip Prass

November 5, 2025

5  out of  5
rating by Philip Prass
"The staff in this office are very good. They demonstrate professionalism, efficiency and are very customer oriented."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Fee Ong

October 23, 2025

5  out of  5
rating by Fee Ong
"The staff is always personable and friendly. Always has the answers to every question I have.. and sends me warning when a premium payment is due to keep my policy from expiring. They are the best group of people..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Markus Mina

October 20, 2025

5  out of  5
rating by Markus Mina
"Had to deal with some end of life financial paperwork and this team was so helpful! During such a rough time they helped me and educated me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roger Valdivia

October 17, 2025

5  out of  5
rating by Roger Valdivia
"Teri is absolute pleasure to work with! Very helpful and super customer service! I give her more than 5 stars. Thank you Teri for all you do for me and my family"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Priscilla Jones

October 17, 2025

5  out of  5
rating by Priscilla Jones
"Working with Monica was great! So patient and kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bernardo Ramirez

October 16, 2025

5  out of  5
rating by Bernardo Ramirez
"Soy un asegurado por esta oficina de seguros desde hace un tiempo, estoy plenamente satisfecho con la atención brindada por Terry quien es sumamente amable y servicial, siempre está dispuesta a ayudar en las dudas que tenga, yo los recomiendo ampliamente. Gracias Teresa por todo."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brian Preston

October 16, 2025

5  out of  5
rating by Brian Preston
"I have been a State Farm customer for many years and always appreciate the great service, knowledge, and support I receive when I call in. Monica is amazing!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Guy Maiorano

October 11, 2025

5  out of  5
rating by Guy Maiorano
"Anytime I have questions, Teri has always explained my policies thoroughly. Its always a joy to speak with her. Its nice to know I can trust her for any information and advice. Ive been with State Farm since 1984. Thank you Teri for all your years of service and help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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gary zimnoch

August 28, 2025

5  out of  5
rating by gary zimnoch
"Teri and her team has always been a joy to work with! So grateful to have a team that I can visit in person or shoot a quick msg to. Thanks for all that you do for us !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"